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Privacy Policy

Mabel May is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website URL], purchase from us, or otherwise interact with our services.

By using our website and services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, shipping address, phone number

  • Payment Information: Billing address, credit card or other payment details (collected securely through our payment processor)

  • Account Information: If you create an account, we collect your login credentials and order history

  • Device & Usage Information: IP address, browser type, device identifiers, pages visited, time spent on site, and other analytics data

  • Communication: Any messages or inquiries you send to us, including emails and chat messages

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2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to your inquiries

  • To send transactional emails and order updates

  • To personalize your shopping experience

  • To improve our website and services

  • To comply with legal and regulatory requirements

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3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Third parties that help us operate our business (e.g. payment processors, shipping carriers, email services)

  • Legal Requirements: When required by law or to protect our rights and users

  • Business Transfers: In the event of a sale, merger, or acquisition

All third parties are required to safeguard your information and use it only for the services they provide to us.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.

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5. Your Rights & Choices

As a Canadian resident, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for certain uses

  • File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

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7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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