Shipping Policy

1. Shipping Locations

We currently ship to all provinces and territories across Canada.
Please note: We do not offer international shipping at this time.

2. Order Processing Time

Orders are typically processed within 1–3 business days (Monday to Friday, excluding holidays).
You’ll receive a confirmation email once your order is placed and another email when it ships, including tracking information.

3. Shipping Methods & Delivery Times

We partner with trusted carriers such as Canada Post, UPS, or Purolator to deliver your orders safely. Estimated delivery times are:

Standard Shipping: 3–9 business days
Expedited Shipping (optional): 2–5 business days (additional fee applies)

Delivery times may vary depending on your location and the carrier’s schedule.

4. Shipping Rates

Shipping rates are calculated at checkout based on your location and the size/weight of your order. We may offer:

Flat-rate shipping: [e.g., $10 across Canada]
Free shipping on orders over [Insert Amount] (before taxes)

5. Tracking Your Order

Once your order has shipped, you’ll receive an email with tracking details. You can monitor the status of your shipment directly on the carrier’s website.

6. Delivery Issues

If your package is lost, delayed, or arrives damaged, please contact us at [Insert Contact Email] within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If your order is returned to us due to an incorrect address, additional shipping fees may apply to resend it.